MEMPHIS, TN (WMC) - If your phone is constantly ringing, you’re not alone.
Robocalls are running rampant in the United States, and Memphis is among the top areas where people receive the automated phone calls.
According to a new study by YouMail, the average American received 13 robocalls in the month of September 2018.
Memphis ranked fourth in the country with 35 robocalls per person.
Only Atlanta (with a whopping 68 robocalls per person), Washington, D.C., and Baton Rogue ranked higher.
Experts told NBC News that growing technology is fueling the rise in robocalls.
“You can go to certain websites, put in your phone numbers, put in your audio, push a button and now you're annoying a city,” YouMail CEO Alex Quilici told NBC.
The FCC recommends you do not answer calls from unknown numbers. It also recommends you join the National Do Not Call Registry--although that may not fix everything. Illegal callers are not likely to abide by the rules.
The FCC recently issued two major enforcement actions to combat caller ID spoofing. An Arizona telemarketer is facing a $37.5 million proposed fine, and a North Carolina robocaller faces an $82 million fine.
Nancy Crawford with the Better Business Bureau said don't answer a call from any number you don't recognize.
“Think of a ringing telephone as an invitation to have a conversation and not a demand to be answered,” Crawford said.
Also, don’t call the robo number back. Crawford said most robo calls are scams, but some are legitimate sales calls.
“Other times they’re just fishing,” Crawford said. “They’re trying to get your personal information or get you to pay for something.”
If you do find yourself on the phone with a pre-recorded robo call, hang up immediately. Do not press any number to remove yourself from the list.
“Because all that’s doing is verifying that that’s a good phone number and then the crooks sell it on the black market to other crooks who then make calls to you,” Crawford said.
Crawford said several apps available automatically block or identify robo calls. She uses an app called “No Mo Robo” for protection.