Below is the Better Business Bureau of the Mid-South's warning about locksmith scams rearing their ugly heads right in our neighborhood. Very good advice in the release.
Here's a little more: I recommend Tony Scott's The Lockman, based in Cordova, TN: 901-246-2246.
I also recommend Quality Safe & Lock Co., 2001 Winchester Rd., Memphis, TN: (901) 396-0933.
Both are terrific locksmith companies with stellar reputations. You can trust them and tell them Andy recommended them to you.
Now here's the BBB warning:
BBB NEWS RELEASE
Locksmith Swindle on the Rise
For Immediate Release - April 8, 2009 - The Better Business Bureau is warning consumers to be wary of untrustworthy locksmiths operating in the Mid-South. Some "local" locksmith companies are not physically located in the area, but are simply distant call centers that farm the jobs out to unlicensed and unprofessional locksmiths who may end up doing more harm than good.
According to Kara Peifer, West TN Locksmith Association Secretary/Treasurer, a consumer who searches for a locksmith in a yellow pages directory or online may not end up with the local business they think they are contacting. "The local yellow pages directories list over 150 locksmiths in each book," said Peifer, "and if you search online, you may end up with as many as 850 names of reputed locksmiths in the Memphis area. Many have no physical location here."
Peifer says that the proliferation of unlicensed locksmiths is one reason that states are beginning to enact locksmith licensing laws. "Nine states have already passed these laws," Peifer stated. "The TN Locksmith Licensing Program was enacted in July 2008."
"Unlicensed locksmiths tend to move from state to state, leaving when the heat gets turned up in one location," said Peifer. Pam Smith, Administrative Assistant with the TN Locksmith Licensing Program agreed. "We're seeing this problem all over the state," Smith said. "It's everywhere."
The State of TN requires individual locksmiths to be licensed and locksmith companies to be registered with the state. Additionally, either the license or registration number must be printed on all business cards and advertising. The State of TN has both education and experience requirements for each level of licensing. And persons convicted of fraud or theft are not eligible.
"Because locksmiths are able to access secure areas and data, they could potentially be a Homeland Security threat," Peifer said. She hopes that public awareness of the locksmith licensing requirements will help protect both consumers and her profession.
The Better Business Bureau of the Mid-South offers the following tips for hiring a reputable locksmith: