Residents suffer through long lines at clerk's offices - WMC Action News 5 - Memphis, Tennessee

Residents suffer through long lines at clerk's offices

By Nick Kenney - bio | email | Follow us on Twitter

MEMPHIS, TN (WMC-TV) - Shelby County residents waited in line for hours Friday to get their license plates renewed and perform other tasks at their local county clerk's office.

To remain legal, residents must keep their car tags valid - not letting them expire.  But many in line said that became increasingly difficult as the minutes ticked by.

"Usually you can go in, about 15 minutes you through," said Sammy McNeil, in line to renew his car tags. "But now, it's been like 3 hours."

Mustafa Wueday's wife tried to do the same thing Thursday, but was too late.

"This morning we was coming from home to here to get a new tag and we got a ticket," Weuday said.

The wait inside was no better.

"We been down here forever," said Tameka, one of the people in line. "We're ready to get our tags and get out of here."

The aggravation is the aftermath of a perfect storm:  This is the first of the month, when new tags are due, and employees are learning a new, recently installed computer system.

Plus, the economy recently caused a hiring freeze, and Wednesday eight title clerks were indicted on bribery charges.  The indictments left only 27 title clerks to cover all of Shelby County.

"We haven't closed any branches," Shelby County Clerk Debbie Stamson said Wednesday.  "They're all staffed."

Friday, that changed, when Stamson announced the Millington clerk's office would close effective May 4 until further notice.

But Friday all offices were open, with a request for patience.

"Just gotta hunker down," said Bernall Smith, who waited in line to renew his car tags. "I don't want to drive around with expired tags, end up with a hundred plus dollar ticket, go to court. It's too much. So I'll just wait it out."


Shelby County Clerk’s Office Branch Locations and Hours:

Downtown
150 Washington
8:00 a.m. to 4:15 p.m. Mon - Fri

Whitehaven Area
Whitehaven Plaza

4122 Elvis Presley
8:00 a.m. to 4:15 p.m. Mon

Raleigh-Frayser Area 
3616 Austin-Peay Highway,
Suite #4
8:30 a.m. to 4:45 p.m. Mon - Fri

East Shelby County
1075 Mullins Station Road, West Wing
(Only location that serves dealers)
9:30 a.m. to 5:15 p.m. Mon - Fri

Germantown/Collierville Area
2037 Exeter Road
Germantown, TN
7:00 a.m. to 3:15 p.m. Mon - Fri

Midtown
Poplar Plaza

3412A Plaza Dr.
7:00 a.m. to 3:15 p.m. Mon - Fri

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