Leaky-roof a huge headache for Horn Lake woman - WMC Action News 5 - Memphis, Tennessee

Leaky-roof a huge headache for Horn Lake woman

By Chip Washington - bio | email | Follow us on Twitter

HORN LAKE, MS (WMC-TV) - She paid to have her roof fixed, but now a Horn Lake homeowner is all wet, after her new roof leaked.

Karen Dean has owned her home for 40 years.  When it was time to get her roof repaired last July, she contacted PDQ Roofing to do the work - or so she thought. 

"He said he would have to have the money before they would do the work, and I gave him the check and he went straight to the bank," Dean said.

The 'he' she referred to is Paul Cowell, who said he was a claims specialist for PDQ Roofing. Dean said they sent workers out to do the job last July, but then problems occurred last December. 

According to Dean, every time it rains, water comes in around her fireplace.

"It's around my flashing from my fireplace, it's an electric vent on top of my home that they took out and it's never worked since," she said.

Dean said a worker did come out to look at her complaints, and told her he fixed the problem.  But Dean says the problem didn't change.
  
Monday, Action News 5 attempted to contact Todd Woodyard, who was said to be the owner of the company. His last known address was at an Lake Cormorant. The property is now abandoned.

Randy Hutchinson with the Better Business Bureau in Memphis said PDQ Roofing has an 'F' rating.

"We've gotten a couple of complaints since September. Sent them to the company, haven't gotten any response...don't even know if they're in business," Hutchinson said.

For Dean, it's a very hard lesson learned.

"It's a sad situation that someone like me or anyone else my age on a fixed income to have to deal with something like this trying to keep their home up," she said.

Dean said she went to small claims court last week in Southaven in an attempt to get the company to refund the money they received so she can hire someone else to make the necessary repairs.

She won the judgement, but unfortunately there is no one to collect it from.

  • News on WMCTV.comNewsMore>>

  • Best U.S. summer travel destinations

    Best U.S. summer travel destinations

    Monday, May 21 2018 10:05 AM EDT2018-05-21 14:05:08 GMT
    (Source: WalletHub)(Source: WalletHub)

    With summer approaching, the personal-finance website WalletHub has released its report on 2018's Best Summer Travel Destinations. To help travelers plan the perfect summer getaway, WalletHub compared 100 metro areas in 40 different areas which are key indicators of budget- and fun-friendliness. The data set ranges from cost of the cheapest flight to number of attractions to average price of a two-person meal.   Top 10 Summer Travel Destinations Washington, DC Orlando, FL ...

    More >>

    With summer approaching, the personal-finance website WalletHub has released its report on 2018's Best Summer Travel Destinations. To help travelers plan the perfect summer getaway, WalletHub compared 100 metro areas in 40 different areas which are key indicators of budget- and fun-friendliness. The data set ranges from cost of the cheapest flight to number of attractions to average price of a two-person meal.   Top 10 Summer Travel Destinations Washington, DC Orlando, FL ...

    More >>
  • VIDEO: Salon owner clings to car as customer leaves without paying

    VIDEO: Salon owner clings to car as customer leaves without paying

    Monday, May 21 2018 8:38 AM EDT2018-05-21 12:38:42 GMT
    (Source: Facebook)(Source: Facebook)

    A nail salon owner clung to the back of a car driven by an employee she said did not pay for her services.

    More >>

    A nail salon owner clung to the back of a car driven by an employee she said did not pay for her services.

    More >>
  • Man shot, killed at convenience store

    Man shot, killed at convenience store

    Monday, May 21 2018 6:35 AM EDT2018-05-21 10:35:35 GMT
    (Source: WMC Action News 5)(Source: WMC Action News 5)

    Memphis Police are investigating a shooting that left a man dead. 

    More >>

    Memphis Police are investigating a shooting that left a man dead. 

    More >>
Powered by Frankly
<div id="CDEV-footer"> <div class="top"> <div class="search-box"> <div class="wnSearchBox" id="WNSearchBox-bottom"><form method="get" onsubmit="return wnValidateSearchTerm(this,0)" action="/Global/searchresults.asp"><span>Can't Find Something? </span><input type="text" class="wnQueryText" name="qu" size="20" value="" placeholder="Search For It Here"><input type="submit" class="wnSubmit" value="Search"></form></div> </div> <div class="station-info"> <div class="logo"><img src="http://wmctv.images.worldnow.com/images/8801779_G.png" width="156" height="166" border="0" /></div> <div class="contact"> <div>1960 Union Avenue<br>Memphis, TN 38104</div> <div>(901) 726-0555</div> </div> <div class="fcc"> <div><a href="https://publicfiles.fcc.gov/tv-profile/wmc-tv">FCC Public File</a></div> <a href="mailto:publicfile@wmctv.com">publicfile@wmctv.com</a> <div>(901) 726-0501</div> <a href="http://ftpcontent4.worldnow.com/wmctv/2018_EEO_PUBLIC_FILE_REPORT_WMC.pdf">EEO Report</a> <a href="/story/14517371/closed-captioning-information">Closed Captioning</a> </div> </div> </div> <div class="footer-main-nav"> <ul class="link-group"> <!--<li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li>--> </ul> </div> <div class="news-link"> <ul class="link-group"> <li><a href="http://www.ktre.com/category/241993/texas-news-now">Texas News Now</a></li> </ul> </div> <div class="bottom"> <div class="copyrightText"> <a id="wnLogo" href="http://www.worldnow.com"><img src="http://ftpcontent.worldnow.com/wncorp/logos/worldnow_white.png" id="wn"></a> <div class="text"> All content &copy; Copyright 2000 - 2018 Raycom Media. All Rights Reserved. For more information on this site, please read our <a href="/story/8774923/privacy-policy">Privacy Policy</a>, and <a href="/story/8775106/terms-of-service">Terms of Service</a>, and <a class="adchoice" href="//www.aboutads.info/choices" target="policy">Ad Choices</a>. </div> <div class="clear"></div> </div> </div> </div>