Memphis Police dispatchers are hired to protect and serve. They often listen to 20 to 30 officers at one time and take incoming calls. And when the call load picks up, the job can get really hectic.
Beth Fuller says if she gets more than six calls from an area at the same time it creates a backlog. "Recently I had an officer call for help and I tried to get him help. That's the number one thing I think most dispatchers dread hearing, a call for help." says Fuller.
Fuller has worked with the Memphis Police Department for almost 20 years. She's been a dispatcher since 1996.