Memphis trash pick-up experiences growing pains - WMC Action News 5 - Memphis, Tennessee

Memphis trash pick-up experiences growing pains

All Star Waste Systems provides service to about 35,000 homes in the Hickory Hill, Hillshire, and Cordova areas All Star Waste Systems provides service to about 35,000 homes in the Hickory Hill, Hillshire, and Cordova areas

By Jamel Major - bio | email | Twitter | Facebook

MEMPHIS, TN (WMC-TV) - Flooded with complaints about garbage not being picked up, Memphis city officials are asking residents to be patient.

Andy Ashford, Deputy Director for Solid Waste Management, says the city has dealt with a few delays.

"Mother Nature didn't do us a lot of favors by having the storm that came through back earlier in June," Ashford said. "As a result, we've been behind in yard waste collections for several weeks."

Ashford added that the Fourth of July Holiday and new collection days also slowed things down.

"Any time you change from one contractor to another, they're going to have their own routing system, and that was part of it too," he said.

The city's new contract is with All Star Waste Systems.   The company provides service to about 35,000 homes in the Hickory Hill, Hillshire, and Cordova areas. 

Hunter Carruthers, president of All Star, says while the city has dealt with it's share of delays, his company is on schedule with trash pickup.  That's because All Star's only job is to collect garbage from the 90 gallon city of Memphis carts, as well as all curbside recycling.

"Newspaper, plastic containers, milk bottles, milk jugs...," Carruthers said.

The city is responsible for any overflow garbage or yard waste that won't fit inside the cart.

"Could be boxes, bulky items...could be debris," Ashford said.

The city requires residents to place the excess waste in a separate pile. 

"The yard waste should be eight feet apart from the cart, or as much as you can get it," Carruthers said.

Carruthers said this will allow enough room for automated collection trucks to easily access it.

If you are having trouble with your trash pick-up, call the City of Memphis Solid Waste Department at 901-576-6851.

Copyright 2009 WMC-TV. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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