Calls pour into Memphis City Schools H1N1 hotline - WMC Action News 5 - Memphis, Tennessee

Calls pour into Memphis City Schools H1N1 hotline

By Jamel Major - bio | email | Twitter | Facebook

MEMPHIS, TN (WMC-TV) - Calls concerning the Swine Flu virus have been pouring into the Memphis City School District's call center.

"There have been students, grandparents, uncles," said call center worker Tonya Daniel. "We've even had people from Texas calling."

Roughly 350 calls have been coming in each day.  Daniel said the district is doing what it can to calm everyone's fears.

"We're going to try to calm you down," she said. "Take a deep breath and let's just talk this out."

Daniel said many people became worried after an eight grade student at White Station Middle School died from the Swine Flu.

"White Station is taking all the precautions to keep it contained and make sure everyone is safe," she said.

According to district officials, approximately seven people are available 12 hours a day to take calls from residents concerned about the virus.  There are also two nurses on staff ready to answer questions.

"They're concerned about whether schools are being cleaned, concerned if buses are being cleaned," Daniel said.

Memphis City Schools are hoping to keep the public informed by giving them the best information possible to help prevent the spread of the virus.

"Keeping your hands clean, covering your nose and mouth when sneezing or anything, and isolating sick people," Daniel said.

You can reach the Swine Flu hotline with your questions and concerns at 901-416-2569

A spokesperson with the Shelby County Health Department said their hotline should be ready by Thursday.

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