Robo-calls ringing up potential victims for personal information

By Andy Wise - bio | email

MEMPHIS, TN (WMC-TV) - Phone scammers are ringing up potential victims in a new effort to steal from their bank accounts.

The number (610) 404-3141 is showing up on more and more phones.

A Google search of the number revealed a list of complaints from people who answered the ring but took an additional step and reported it.

The recipient is instructed to press 9 to talk with a live operator to lower your credit card interest rate.

Elaine Lidholm with the Department of Consumer Affairs warned potential victims to be cautious.

"It's a scam so beware and do not give out personal information," Lidholm said.

Some people who do not even have credit cards are getting the call.  The representative on the phone says they are from card services without disclosing a bank name.

They urgently claim your eligibility will soon expire.

A call placed to the number hoped to get a live person, but instead got a recording directing the caller to a new number.  That new number welcomes callers to an uncensored party line where you need a four digit code to join.

Most people recognize it as a scam, but some are curious and play along.

"They can lose their identity especially if you give out your social security number, account numbers," said Lidholm.  "They can access your accounts.  They can put charges on your credit cards."

Remember to never give out your personal information to an unsolicited source.  If you receive one of these robo-calls, report the number to the FTC National Do Not Call Registry.

In addition, if you get an e-mail phishing for this type of information, do not open it.  Instead, send the e-mail to

Consumer Affairs also suggested you check your monthly bank statements the moment they arrive and request a free copy once a year from the three credit reporting bureaus:  TransUnion, Experian and Equifax.

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