Andy's Restaurant Scorecard: Best in Drive-Thru/Take-Out - WMC Action News 5 - Memphis, Tennessee

Andy's Restaurant Scorecard: Best in Drive-Thru/Take-Out

(WMC TV) - Consumer Reports commissioned select subscribers to secretly order take-out or drive-thru service at 53 restaurant chains. 

Those undercover customers ordered "to go" in more than 98,000 visits. The results of their survey are below.

In the meantime, three Shelby County restaurants might take a few lessons from the survey's winners -- as these places rated the three Low Scores of the Week:

Dairy Queen, 5730 Stage Rd in Bartlett, rated a 71 on its Oct. 27 health inspection:

"employee handling ready to eat foods with bare hands -- provide barrier between food and hands"

"employee handling food items wiped hands on pants, returned back to handling food without washing hands"

"mold build-up inside the ice machine"

"hamburger (at potentially hazardous food temperature)"

China Wok, 3850 Austin Peay Highway in Raleigh, earned a 71 on its Oct. 25 inspection:

"shrimp, chicken (at potentially hazardous food temperature)"

"employee washed hands in 3-compartment (dish) sink. Use handsink"

"using plastic container to scoop food item - use scoop with handle"

Memphis Big Burger, 1393 N. Hollywood St. in North Memphis, scored a 72 on its Oct. 24 inspection:

"roaches on kitchen floor"

"pizza (at potentially hazardous food temperature)"

"food (thawing) improperly inside sink"

Now for Consumer Reports' drive-thru/take-out survey results, by food category: 


In-N-Out Burger (not in the Mid-South)

Burgerville (not in the Mid-South)

Five Guys Burger and Fries (our Mid-South winner!)


Backyard Burgers



El Pollo Loco

Boston Market


Bojangles' Famous Chicken'n Biscuits


Jason's Deli

Firehouse Subs

Jersey Mike's Subs

Potbelly Sandwich Shop

Jimmy John's Gourmet Sandwich Shop


Papa Murphy's Take 'N' Bake Pizza

Round Table Pizza

Little Caesars

Papa John's

Cici's Pizza


Makeda's Homemade Butter Cookies, 6063 Hickory Ridge Mall, Hickory Hill/SE Memphis, 99 on Oct. 28 

Lenny's Sub Shop, 3750 Hacks Cross Rd., Winchester/Hacks Cross Corridor/SE Memphis, 98 on Oct. 25 

Wendy's, 2760 N. Germantown Pkwy, Cordova, TN, 97 on Oct. 26 

Humdingers, 6300 Poplar Ave., East Memphis, 96 on Oct. 28 

Papa Murphy's Take-N-Bake Pizza, 7781 Farmington Blvd., Germantown, TN, 95 on Oct. 25 

Bourbon St. Grill, 2760 N. Germantown Pkwy, Cordova, TN, Wolfchase Galleria/E. Memphis, 93 on Oct. 26 

Popeye's, 6175 Macon Rd., East Memphis, 92 on Oct. 25 

Sabor Latino, 3675 S. Mendenhall Rd, Parkway Village/SE Memphis, 94 on Oct. 28 

The Side-Car Café, 2194 Whitten Rd., East Memphis, 94 on Oct. 27 

Side Porch Steakhouse, 5689 Stage Rd., Bartlett, TN, 93 on Oct. 27 

Firehouse Subs, 7685 Farmington Blvd., Germantown, TN, 92 on Oct. 25 

Backyard Burgers, 3801 E. Shelby Dr., Southeast Memphis, 90 on Oct. 25 

Smokey J's BBQ, 5020 Highway 78 (Lamar Ave.), Southeast Memphis, 89 on Oct. 28 

Huey's, 2130 W. Poplar Ave., Collierville, TN, 89 on Oct. 26 

Sea Bistro, 830 N. Germantown Pkwy, Cordova, TN, 89 on Oct. 25 

Casa Mexicana, 8057 Hwy. 64, Wolfchase Area/E. Memphis, 89 on Oct. 24 

El Mercadito, 3766 Ridgeway Rd., Hickory Hill/SE Memphis, 89 on Oct. 20 

Bob Evans Restaurant, 8445 Highway 64, Wolfchase Area/E. Memphis, 87 on Oct. 28 

Paradise Café, 6150 Poplar Ave., East Memphis, 85 on Oct. 28 

Mimi's Italian Café, 7546 Hwy 70, Bartlett, TN, 85 on Oct. 28 

Chili's, 8100 Giacosa Pl., Wolfchase Area/E. Memphis, 85 on Oct. 24 

Nuttin But Wings, 4205 Hacks Cross Rd., Southeast Memphis, 85 on Oct. 26 

Memphis Pizza Café, 7604 Farmington Blvd, Germantown, TN, 85 on Oct. 25 

Vanelli's Deli, 7873 Farmington Blvd., Germantown, TN, 84 on Oct. 25 

Golden India, 2097 Madison Ave., Midtown Memphis, 83 on Oct. 27 

Soulville Grill, 3816 E. Shelby Dr., Southeast Memphis, 83 on Oct. 25 

On The Border, 8101 Giacosa Pl, Wolfchase Area/E. Memphis, 77 on Oct. 24 

Memphis Pizza Café, 2087 Madison Ave., 76 on Oct. 27 

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