(WMC-TV) - A debit card scam is targeting people all over the Mid-South. It is a consumer alert that has bank customers in Mississippi on high alert.
BancorpSouth customer David Turner did not know what to think when he got a suspicious message from the bank.
It's a consumer alert that has bank customers in Mississippi on alert tonight. Tonight, we take a closer look at what people can do to protect themselves.
"I was surprised late at night a quarter until 9 why would my bank want information from me and they already have that information," said Turner.
It's a bank phishing scam that consists of someone posing as BancorpSouth in an attempt to swindle people out of their personal information.
"It just said I was a BancorpSouth customer and they wanted me to call or email them," said Turner.
Randy Burchfield, with BancorpSouth, warns that residents have been receiving calls on either their home phones or their cell phones. The calls, live or automated, alert them that "there is a problem with their BancorpSouth card."
"Generally, they mentioned the card number for the recipient had been deactivated and it was an effort to have the recipient contact the phone number or website to provide certain card information. These calls were not legitimate," said Burchfield.
The messages are usually sent via cell phone, text, and email. They ask consumers to either call, text a number, or visit a website to leave their 16-digit card number so that "bank officials" can verify their information.
"BancorpSouth never asks for personal account information by email or solicits account information by phone," said Burchfield.
Meanwhile, BancorpSouth officials are working to locate and shut down impostor sites and numbers connected to the scam.
"It's different banks. It's not just one, so people should be aware of that and just don't pay any attention to it and to all my senior citizen friends, I hope they don't call or email them just ignore it," said Turner.
If you think you or someone you know has fallen victim to this scam, immediately contact the Mississippi Attorney General's Consumer Protection Division at 1-800-281-4418.