Problem may leave some children without a school bus ride - WMC Action News 5 - Memphis, Tennessee

Problem may leave some children without a school bus ride

"Extremely frustrating" is how Shannon & Courtney Anderson describe the confusion that has left their children without a bus ride. "Extremely frustrating" is how Shannon & Courtney Anderson describe the confusion that has left their children without a bus ride.

(WMC-TV) – "Extremely Frustrating" is how Shannon Anderson and her husband Courtney describes the confusion that has left their 3 children without a bus ride to school.

"It's a lack of communication with not knowing what's happening with our children.  Are they going to be able to get to school...get home from school" said Shannon Anderson.

A spokesperson for Shelby County Schools explained the problem in statement tonight saying "a new district-wide bus routing system has been implemented for the 2012-13 year. However, a temporary glitch in the system prevented some routes from being assigned on registration day as normally scheduled. The Transportation Department has been able to assign routes to many students and is working with the routing system provider to make sure the remainder of students have assigned routes as quickly as possible."

"Our street and our area was left completely off the bus systems" said Shannon Anderson.

The Anderson's say they just moved into the Kensington subdivision about a month ago.  I talked with several children in the neighborhood...

Action News 5 asked student Matthew Heathcock how he was going to get to school.

"My mom, she's going to drive me" said Heathcock.

"It's scary because I don't know. Who I'm supposed to be riding with and all that stuff.  How I'll get there or where I'll go in" said Hannah Miller, another student.

Courtney Anderson said "last year there were people already living in the area and the bus was coming by and picking them up.  You already got a bus that comes through on this route.  What's the difference in making one more stop here."

Now many other Elementary, Middle, and High parents in neighboring communities are left having to make frantic arrangements for their children.

"I'm going to have to be late to work and communicate to my boss that I won't be able to be there on time because I have to be able to get my kids to school safely" said Shannon Anderson.

Copyright 2012 WMC-TV. All rights reserved.

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