Thursday, July 24 2014 11:04 PM EDT2014-07-25 03:04:39 GMT
(WMC) - Memphis police took a Shelby County Sheriff's deputy recruit into custody Thursday afternoon at a training academy. Hunter Queen, 24, was booked into jail around 4 p.m., but his charges remainMore >>
Memphis police arrested a deputy recruit at the Shelby County Sheriff's training academy Thursday after an investigation revealed he could be the driver involved in a fatal hit-and-run. More >>
Thursday, July 24 2014 11:00 PM EDT2014-07-25 03:00:55 GMT
(WMC) - The St. Francis County, Ark. Sheriff is in the process of issuing a governor warrant to extradite a woman accused of stealing a diabetes service dog. The family has been fighting to get the dogMore >>
The St. Francis County, Ark. Sheriff is in the process of issuing a governor warrant to extradite a woman accused of stealing a diabetes service dog.More >>
Thursday, July 24 2014 11:00 PM EDT2014-07-25 03:00:55 GMT
(WMC) - Do you know what to do if an intruder enters your home when you are there? Self-defense experts say escaping a home invasion starts with being prepared and having a plan. According to the U.S.More >>
Do you know what to do if an intruder enters your home when you are there? Self-defense experts say escaping a home invasion starts with being prepared and having a plan.More >>
Thursday, July 24 2014 10:58 PM EDT2014-07-25 02:58:42 GMT
(WMC) - A Memphis home for the elderly is under scrutiny after two incidents involving residents happened within two days this week. Tonight, one of them remains missing. The other resident is hospitalized. TheMore >>
A Memphis home for the elderly is under scrutiny after two incidents involving residents happened within two days this week.More >>
MEMPHIS, TN -
(WMC TV) - Its principal address is in New Albany, Ohio.
Its crew's van carries a Florida license plate.
It operates out of a cracker-box office in Jackson, Tennessee.
But the people behind Clean Indoor Air, LLC, can't blur the paper trail enough to hide its deceptive trade practices.
The company has posted a full page advertisement in The Commercial Appeal for more than a month. The ad, emblazoned with "MOLD ALERT!" and enlarged pictures of insects and mold spores, offers air duct cleaning and furnace inspections for $99.95.
"We personally do not like scare tactics," said Brian Choate, a certified technician and partner with licensed Choate's HVAC of Cordova, Tennessee.
Neither do we.
So we had an undercover producer pose as a homeowner. She answered Clean Indoor Air, LLC's ad -- through its 901 area code phone number -- and made an appointment for an air duct cleaning and furnace inspection.
Unknown to the company, the Action News 5 Investigators had both Choate and Ben Shearon -- owner and certified microbial inspector of Southern Microbial Inspections (SMI) in Hernando, Mississippi -- inspect the home. Shearon also took air samples and conducted lab tests.
"No visible signs of mold or moisture," Shearon said.
"There is no mold. Just dust," Choate said.
But not four minutes after Clean Indoor Air, LLC's crew arrived, its crew leader Gregory Brooks told our undercover producer the house had a serious black and green mold infestation that required immediate remediation.
Suddenly, Clean Indoor Air, LLC's "$99.95" offer morphed into three options, ranging from $921 to more than $3,400.
When we confronted Brooks, he admitted to diagnosing mold without any testing or sampling. He said Jeff Van Horn is running the company out of a rented office on Bolivar Highway in Jackson, Tennessee.
"Proper protocol is to have a neutral third-party do testing, and that's what my men are trained to do," said Van Horn in an interview at Action News 5. "I can't speak for why they did what they did."
The credentials of air duct cleaning/mold inspection companies are difficult to verify. The reason is some states, including Tennessee, do not require contractor's licenses for air duct/mold remediation companies who perform jobs below a certain dollar threshold.
Certified companies should also recommend and allow an independent, third-party mold test in order to maintain neutrality.
"I have always had a problem with companies that conduct mold remediation and provide their own 'clearance' testing," said Mike Tooley, professional engineer and president of Environmental Compliance & Testing in East Memphis. "This is a blatant conflict of interest and needs to be addressed."
Even if your state's contractors board does not require licenses below a specified job threshold, you should still file complaints about air duct/mold companies with your state's board:
Thursday, July 24 2014 12:04 AM EDT2014-07-24 04:04:58 GMT
The victim of a vicious gang rape is warning other women in the metro area. The victim and her attorney talked about the attack exclusively with WLBT. The 35-year-old woman, whose identity we are protecting,More >>
The victim, whose identity we are protecting, said, "He put the gun to my head and told me to take my clothes off. And that's when I couldn't do nothing. I was just standing there crying. And the other dude came from behind the truck. He put one in my side. And they bent me over in my front seat and they started raping me over and over again." More >>
BRADENTON BEACH, FL (WFLX) - People are outraged after a Florida couple was caught having sex on a public beach Sunday afternoon in front of dozens of people including children. Bradenton Beach policeMore >>
People are outraged after a Florida couple was caught having sex on a public beach Sunday afternoon in front of dozens of people including children.More >>
Thursday, July 24 2014 5:21 AM EDT2014-07-24 09:21:32 GMT
(WMC) - "Are you from here?" "Yes ma'am." "What high school did you go to?" "Trezevant High." "Why are you still here?" "I've lived in different cities, but there's nowhere like Memphis. We're unique.More >>
By posting short dialog accompanied by pictures, photographer Kirstin Cheers hopes to ignite some fire for change in the community.More >>
Wednesday, July 23 2014 7:15 PM EDT2014-07-23 23:15:28 GMT
(WMC) - Witnesses say a woman left her two young boys in her car outside the Memphis food stamp office with a heat index over 90 degrees. As the sun hit its highest point in the sky Wednesday, MonicaMore >>
Witnesses say a woman left her two young boys in her car outside the Memphis food stamp office with a heat index over 90 degrees. More >>
Thursday, July 24 2014 7:33 AM EDT2014-07-24 11:33:12 GMT
(WMC) - Memphis Fire Department shut down Holmes Road between Airways Boulevard and Tchulahoma Road after a tree fell across the street. The tree could have possibly landed on a car. Reports are comingMore >>
A building's wall collapsed in Southaven on Access Drive near Stateline Road and Airways Boulevard amid stormy weather on Wednesday.
Two adventurous kayakers in Argentina experienced the thrill of a lifetime following an encounter with a pod of massive whales. The video was taken somewhere off the coast of Puerto Madryn, Argentina.More >>
Two adventurous kayakers in Argentina experienced the thrill of a lifetime following an encounter with a pod of massive whales.More >>
Thursday, July 24 2014 8:24 AM EDT2014-07-24 12:24:28 GMT
(WMC) - Tired, overweight, and otherwise uninterested in the bedroom? Ads on TV suggest these symptoms could mean a man is suffering from low "T," and that he should take drugs to increase his testosterone. ButMore >>
Tired, overweight, and otherwise uninterested in the bedroom? Ads on TV suggest these symptoms could mean a man is suffering from low "T," and that he should take drugs to increase his testosterone.More >>