Andy's Got Your Back: Locksmith bait-and-switch - WMC Action News 5 - Memphis, Tennessee

Andy's Got Your Back: Locksmith bait-and-switch

(WMC-TV) - Just like you would do for any other contractor, you must check the credentials and licenses of locksmiths.

Hire the wrong one and you just might get the bait-and-switch, which is what one man was doing recently when he was caught by U.S. postal inspectors.

Like the locksmith postal inspectors just BUSTED bait-and-switching HIS customers.

"Over the phone they would be quoted a price of around $50. Then after the locksmith showed up, they would get a story about how they had a unique lock or more difficult," said Dan Taylor. "They would be told the price would be several hundred dollars."

In that case, unlicensed locksmiths created several bogus fronts in the same city and advertised in the yellow pages.

"This insured the odds that one of the suspects' companies would be contacted," said Taylor. "Anytime, you are quoted something, even in an emergency service or not, you want to get that quote in writing. Because once that service is been done, you are vulnerable to price-gouging."

If you are a victim of this type of price-gouging, report it to postal inspectors by clicking here.

These are the Better Business Bureau's tips on shopping legitimate locksmiths:

  • Check out the company with the BBB, preferably before you need a locksmith's services.
  • Ask the locksmith who shows up for identification and his TN license or registration number.
  • Find out if the locksmith is insured to cover any damage incurred during a repair.
  • Expect the locksmith to ask you for identification. A legitimate locksmith will confirm your identity and make sure you are the property owner before doing any work.
  • Be wary of locksmiths who answer the phone with generic sounding names like "locksmith services". Always ask for the legal name of the business and its physical location.
  • Be wary of locksmiths who arrive in unmarked vehicles. Most legitimate locksmith companies will have vehicles that are clearly marked with the company's name.
  • In case of a lock-out, be cautious if you are told up front that the lock has to be drilled and replaced. An experienced, legitimate locksmith has invested in the tools and education to be able to unlock almost any door.
  • If you are a victim of an unscrupulous locksmith, file a complaint with the BBB at bbb.org. Complaints should also be filed with the State of TN Locksmith Licensing Program by calling 615.532.9170 or online at www.tn.gov/commerce/boards

Copyright 2012 WMC-TV. All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • Police: father killed 5-year-old son, buried him in backyard

    Police: father killed 5-year-old son, buried him in backyard

    Friday, February 23 2018 5:09 AM EST2018-02-23 10:09:31 GMT
    Friday, February 23 2018 5:09 AM EST2018-02-23 10:09:31 GMT
    Police said a father beat his 5-year-old son to death with a shovel Wednesday, and then buried him in a backyard. (Source: WGCL/CNN)Police said a father beat his 5-year-old son to death with a shovel Wednesday, and then buried him in a backyard. (Source: WGCL/CNN)

    Police said a father beat his 5-year-old son to death with a shovel Wednesday, and then buried him in a backyard.

    More >>

    Police said a father beat his 5-year-old son to death with a shovel Wednesday, and then buried him in a backyard.

    More >>
  • 'Heartbroken' Kenworthy visits South Korean dog meat farm

    'Heartbroken' Kenworthy visits South Korean dog meat farm

    Friday, February 23 2018 3:05 AM EST2018-02-23 08:05:09 GMT
    Friday, February 23 2018 8:58 AM EST2018-02-23 13:58:19 GMT
    (AP Photo/Ahn Young-joon). In this Friday, Feb. 23, 2018, photo, American freestyle skier Gus Kenworthy, left, and his boyfriend Matthew Wilkas watch dogs in cages at a dog meat farm in Siheung, South Korea. Kenworthy saved five stray dogs during the S...(AP Photo/Ahn Young-joon). In this Friday, Feb. 23, 2018, photo, American freestyle skier Gus Kenworthy, left, and his boyfriend Matthew Wilkas watch dogs in cages at a dog meat farm in Siheung, South Korea. Kenworthy saved five stray dogs during the S...

    The Associated Press joined American freestyle skier Gus Kenworthy on a tour of a Korean dog meat farm that's about to be shuttered by the Humane Society International.

    More >>

    The Associated Press joined American freestyle skier Gus Kenworthy on a tour of a Korean dog meat farm that's about to be shuttered by the Humane Society International.

    More >>
  • Florida man yells 'murderers!' as he's executed for slaying

    Florida man yells 'murderers!' as he's executed for slaying

    Thursday, February 22 2018 8:24 PM EST2018-02-23 01:24:33 GMT
    Thursday, February 22 2018 11:47 PM EST2018-02-23 04:47:48 GMT
    (Florida Department of Law Enforcement via AP). This undated photo made available by the Florida Department of Law Enforcement shows Eric Scott Branch in custody. Florida is scheduled to execute Branch Thursday, Feb. 22, 2018, for raping and killing a ...(Florida Department of Law Enforcement via AP). This undated photo made available by the Florida Department of Law Enforcement shows Eric Scott Branch in custody. Florida is scheduled to execute Branch Thursday, Feb. 22, 2018, for raping and killing a ...

    Florida inmate yells 'murderers!' repeatedly as he's executed for his convictioin in 1993 rape and killing of a college student.

    More >>

    Florida inmate yells 'murderers!' repeatedly as he's executed for his convictioin in 1993 rape and killing of a college student.

    More >>
Powered by Frankly