Consumer Reports: good values in eyeglasses - Action News 5 - Memphis, Tennessee

Consumer Reports: good values in eyeglasses

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MEMPHIS, TN -

(WMC TV) - If you're in the market for a new pair of glasses, readers of Consumer Reports weighed in about where to go to get great prices and top-notch service. 

The Consumer Reports National Research Center's survey of almost 20,000 

subscribers found that people who shopped locally are some of the most satisfied. 
Readers gave independent shops and private doctors' offices top marks for the quality 
of the glasses and for customer care and follow-up service.

But they're also among the costliest places to shop. 

You can save big on eyewear—as much as 40 percent, according to Consumer 
Reports—if you know where to shop. You'll get the biggest bang for your buck at 
Costco. Cost-conscious shoppers can expect to pay less than $200 for a new pair of 
glasses and still get above-average quality, service, and staff expertise. But Costco's 
selection isn't as impressive. 

For a huge selection and low prices, shop online. Consumer Reports recommended two sites in particular:  FramesDirect.com and Eyeglasses.com.

Be aware that shopping eyeglasses online can be more work. You have to try on the frames and then find them online, but you can save a bundle. 

Consumer Reports said there is also a new segment of online eyeglass shops that can 
deliver a basic pair of glasses for less than $100. Websites such as WarbyParker.com
will even mail frames for you to try on at no charge. The company sells its own brand of 
frames, which keeps the price down. But that also means you won’t find designer brands.

If service and follow-up care are important to you, Costco, private doctors’ offices, 
and independent shops are good bets. Ask about price-matching, too. It can’t hurt!

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