What you need to know: Mediacom Cable digital transition - WMC Action News 5 - Memphis, Tennessee

What you need to know: Mediacom Cable digital transition


Mediacom Communications is changing the way people watch television this month and they want to make sure your set doesn't go dark.

Mediacom is making the change to an all digital transmission and their customers are going to need a digital adapter box.

Mediacom customers who live in southwest Georgia will have to use a digital adapter if they want to continue watching their channels. This is a plan Mediacom has been working on all year.

The transition from analog to digital may leave some Mediacom customers favorite channels in the dark. The first phase of the switch will start in 5 days.

"We got 10 channels of analog that will basically go away. We'll cease to deliver those 10 channels in analog format and they'll only be available on digital format," said Phil Skinner with Mediacom.

Phil Skinner, Senior Director of Operations says Mediacom started informing customers of digital transition in July. Skinner says it doesn't matter what type of television a person has, an adapter is still needed to receive channels.

"If they have a TV set or several televisions in their home that do not have a digital box or digital adapter, that TV set will no longer receive those 10 channels," said Skinner.  

The next phase of the digital transition will happen on October 22, when 11 more channels will go off analog.  Skinner says all a customer has to do is come in the office to pick up a free adapter.

"But after the first year. The standard digital analog are 99 cents per month and the HD Analog are $1.99," said Skinner.

Mediacom describes the analog bandwidth as outdated as a reason for the change and going digital will provide more services to their customers.

"That's just one of the realities of today. So its either a digital adapter or a satellite provider, but they still need a box. So that would be a change as well," said Skinner.

Even if your channels go black, you would still have to pay for those channels you can't watch.

The cities of Fitzgerald, Cordele, McCrae and Valdosta will not be affected in the digital changeover.

Once the switch over is complete at the end of this month, Mediacom will add more HD channels to their lineup.

To see the list of channels and dates of when they will no longer be available on analog, click HERE:

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