Mississippians able to access EBT funds after glitch - WMC Action News 5 - Memphis, Tennessee

Mississippians able to access EBT funds after glitch

(WMC-TV) - Mississippi residents can now access their electronic benefit transfers.

EBT cards are accessed online and are often used by those who qualify for the Supplemental Nutrition Assistance Program. These residents often access food stamps using their SNAP card.

According to Mississippi officials, the vendor that handles the card transactions had an equipment program. This glitch caused the cards to be declined over the weekend.

Xerox, the vendor, issued the following statement this evening:

"During a routine test of our back-up systems Saturday morning, Xerox's Electronic Benefits Transfer (EBT) system experienced a temporary shutdown. While the system is now up and running, beneficiaries in the 17 affected states continue to experience connectivity issues to access their benefits. This disruption impacts EBT beneficiaries who rely on the system for SNAP and WIC. Technical staff is addressing the issue and expect the system to be restored soon. Beneficiaries requiring access to their benefits can work with their local retailers who can activate an emergency voucher system where available. We appreciate our clients' patience while we work through this outage as quickly as possible."

So far, Tennessee and Arkansas are not yet reporting problems accessing food stamps.

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