Monday, September 1 2014 6:00 PM EDT2014-09-01 22:00:24 GMT
(WMC) - A Southaven man providing day care services at his home is now accused of another sex crime. Richard Marsee was charged last week with fondling a child in the same house where he cared for children.More >>
A Southaven man providing day care services at his home is now charged with another sex crime.
Monday, September 1 2014 5:48 PM EDT2014-09-01 21:48:59 GMT
(Source: WMC Action News 5)
(WMC) - Nearly 40 emergency personnel responded to a morning apartment fire at 888 Kerr Avenue. Investigators determined children in one apartment started the fire accidentally. They were playing withMore >>
Nearly 40 emergency personnel responded to a morning apartment fire at 888 Kerr Avenue.More >>
Monday, September 1 2014 5:18 PM EDT2014-09-01 21:18:28 GMT
(WMC) - Another Memphis neighborhood is worried about vicious dogs roaming the streets. One person who lives in the area around Spottswood Avenue and S. Highland Street says at lest 10 cats and three smallMore >>
One person who lives in the area around Spottswood Avenue and S. Highland Street says at lest 10 cats and three small dogs have become attack victims.More >>
Monday, September 1 2014 5:16 PM EDT2014-09-01 21:16:19 GMT
(WMC) - For the 27th year in a row, Olympic Career Training Institute (OCTI) fed hundreds of people in the Mid-South. It's called the "We Care Cookout," and it was held at Trinity United Methodist Church. CommunityMore >>
For the 27th year in a row, Olympic Career Training Institute fed hundreds of people in the Mid-South.More >>
Monday, September 1 2014 2:15 PM EDT2014-09-01 18:15:47 GMT
The Mississippi Highway Patrol has issued an Amber Alert for 17-year-old Katelyn Beard.More >>
Mississippi Highway Patrol issued an Amber Alert for 17-year-old Katelyn Beard. Jackson Police Department confirms it found Beard's car behind a vacant building. More >>
NASHVILLE, TN (WSMV) -
There is more trouble for job seekers in Tennessee. Last month, the Channel 4 I-Team investigated after viewers said they couldn't get through to the state's unemployment benefits system.
Time and time again, the state has promised upgrades and even told us about a new improvement they said would help those who are struggling with long wait times.
But once again, we have found the unemployed facing another hang-up.
"I am definitely hurting. I have had to borrow money from my credit union," said job seeker Jim Narveson.
After our investigation aired, Narveson called to let us know he too couldn't get through to the Tennessee unemployment benefits system.
"The system isn't working the way it's supposed to. I think the taxpayers are getting shortchanged," he said.
And he's not alone.
The Channel 4 I-Team asked the Tennessee Department of Labor and Workforce Development why the backlog hasn't been fixed after all these years.
"We can get as many as 20,000 calls that come into the phone lines, and, at most, we can handle about half of those calls," said department spokesman Jeff Hentschel.
Hentschel also said the system has been back-logged since the recession started, but they have made recent improvements like a new form on the website for the unemployed having trouble with the filing system.
"You click on that and fill out the form, and you'll get a call within two days," Hentschel said.
The problem is we heard a much different story from frustrated job seekers.
"The request form is working, but the response since your original story has been extraordinary. The department was initially receiving approximately 100 requests per day, which has recently peaked at 800 per day," Hentschel said.
The department also adjusted the response time from two days to five to seven working days.
Narveson filed a claim back in August when he lost his job. He was able to find work since then but says his hours were recently cut. He wants to file a new claim but hasn't been able to get through.
Now, he hopes this new form will lead to a call back.
"I'll cross my fingers and pray to God I do," he said.
We're told the state labor department has hired more workers to try to meet the demand.
It's important to note the department says the new online form is for those job seekers who have already filed an unemployment claim and not for those trying to apply.
Copyright 2013 WSMV (Meredith Corporation). All rights reserved.
Friday, July 25 2014 3:19 PM EDT2014-07-25 19:19:10 GMT
(WMC) – A prostitution sting was conducted at a Southaven hotel Thursday. As a result, the following 12 people were arrested: Preston K. Mitchell, 52, Memphis, Tenn., charged with procuring prostitutionMore >>
A prostitution sting was conducted at a Southaven hotel Thursday. Twelve people were arrested.More >>
Monday, September 1 2014 1:48 PM EDT2014-09-01 17:48:25 GMT
(WMC) - Memphis leaders are working to make downtown parking garages safer. Seven of the city's downtown garages are monitored by Downtown Parking Commission, but the rest have no standards. Some downtownMore >>
Memphis leaders are working to make downtown parking garages safer. More >>