Broken pipes disable elevators in 16-story apartment building - Action News 5 - Memphis, Tennessee

Broken pipes disable elevators in 16-story apartment building

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Tenants say the sprinkler and alarm systems began going off Wednesday morning. The pipes upstairs broke, sending water down the elevator shafts. Tenants say the sprinkler and alarm systems began going off Wednesday morning. The pipes upstairs broke, sending water down the elevator shafts.
Larry Hale, who uses a wheelchair, does not have any other option than to stay upstairs. Larry Hale, who uses a wheelchair, does not have any other option than to stay upstairs.
MEMPHIS, TN -

(WMC-TV) - Plumbers and fire crews have been busy all week, responding to and repairing pipe issues following the record low temps.

Those types of problems hit the 16-story Exchange Building in downtown Memphis Wednesday. Residents were still experiencing pretty big issues Friday.

Tenants say the sprinkler and alarm systems began going off Wednesday morning. The pipes upstairs broke, sending water down the elevator shafts.

Larry Hale, who uses a wheelchair, does not have any other option than to stay upstairs.

"They're working on them as we speak and hopefully, I've got two tickets for the Grizzlies tonight, so I'd hate not to use them, but I'm sure I'll have a volunteer for them," said Hale.

Despite Hale inviting Action News 5's Lauren Squires into his apartment, the video camera was not allowed in the building. But Hale gave a tour that Squires was able to record with her iPhone.

Despite the inconvenience, Hale says management has checked on him every day. His friends and family are helping in the meantime.

"I can't really complain, I was open eyed when I moved in here, living on the 10th floor, confined to a wheelchair, I knew that there could be issues," he said. "I've been here three years and this is an exception that I can understand. I truly think they are doing their best."

The Exchange Building's management did not respond to Action News 5's requests for comment on the situation. But residents say they have been working all week long to clean up the mess.

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