9-1-1 dispatcher recounts coaching couple through home birth dur - Action News 5 - Memphis, Tennessee

9-1-1 dispatcher recounts coaching couple through home birth during winter storm

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Keniquia Rutledge. Source: WBRC video Keniquia Rutledge. Source: WBRC video

Friday, FOX6 News spoke with the 9-1-1 dispatcher who helped coach a couple through a home birth during this week's winter storm.

When Wynter Mariah Dobbins gets old enough, she'll have quite a story to tell about the day she was born.

It will include Keniquia Rutledge, a Birmingham 9-1-1 operator who'd been on duty more than 20 hours when Darshay Jones called from her home in labor early Wednesday morning.

"Her first words were, ‘I've got to push.' And I said, ‘Excuse me ma'am? Hello?' And she was like, 'I'm having a contraction.' I was like, ‘Oh my God! Oh Lord!'" Rutledge recalls.

Jones had called 9-1-1 about 30 minutes before and spoke to another operator who told her an ambulance was on the way. When it didn't arrive, Jones called back and got Rutledge. After trying to calm Jones down, Rutledge called medics who informed her that the ambulance that was on the way to get Jones had crashed on icy roads.

"And I just decided I'm going to tell her no medics are going to come. You're probably going to have this baby and you've got to get ready," Rutledge said.

Rutledge asked Jones who was there to give her boyfriend, Byron Dobbins, the phone.

"I said, listen, 'You have to get ready because we're going to have to deliver this baby.' And he was like, ‘Uh.' And he just got quiet. And I said, "Hello? Are you there?'" she said.

She gave Dobbins quick instructions: get towels, pillows, blankets and a shoe string to tie off the umbilical cord. Then get ready for the baby.

"I kept asking, ‘Do you see the head?' And he did good. He did great. And sometimes he'd get shaky and not saying anything and I said, ‘Come back. Let me know what's going on.' [Jones] did three pushes and she was out and she was screaming, and he was screaming and I was like, "Oh my God!" Rutledge said.

Wynter Mariah Dobbins had arrived healthy and strong.

"The first time, she said, ‘You're my hero,' I said, ‘I'm not a hero. I'm just doing my job.' And I know delivering a baby is not really my job. But I'm just glad that I was there and could help," Rutledge said.

Rutledge says Jones has asked her to be Wynter's godmother. Rutledge agreed. She has a 3-year-old daughter of her own but says she delivered her in a hospital with doctors and nurses around. She says she'd never been trained to deliver a baby before nor had she helped do so. She says her instincts kicked in as well as remembering different things she'd seen on TV shows.

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