Water turned off at apartment complex because of $10,000 - Action News 5 - Memphis, Tennessee

Water turned off at apartment complex because of $10,000 in past due bills

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Those living in the apartment complex say their water was turned off around noon on Monday. They got a notice in the mail from MLGW saying their water would be cut off May 5 due to the "business relationship the landlord." Those living in the apartment complex say their water was turned off around noon on Monday. They got a notice in the mail from MLGW saying their water would be cut off May 5 due to the "business relationship the landlord."
MEMPHIS, TN -

(WMC) – People living in the Oakshire Apartments near East Holmes Road and Millbranch Road say they paid their rent, but their water was still cut off. They also say ... desperate times call for desperate measures.

Those living in the apartment complex say their water was turned off around noon on Monday. They got a notice in the mail from MLGW saying their water would be cut off May 5 due to the "business relationship the landlord."

When WMC Action News 5's Justin Hanson went to the apartment leasing office, manager Gladys Rodriguez would not speak to him. The Oakshire maintenance worker did not want to speak on camera but said they were working to fix the water issue.

"We want y'all to shut it down," said Jennifer Crawford, who lives at the apartment complex. "We called code enforcement out here, and they be lying to code enforcement telling them they're bringing it up to par, but they not doing nothing about it."

For Heath Booth's little girl, there are still more questions than answers.

"She came in and put her hands on her hip like she was grown and said, 'Daddy, why don't we have water?'" said Booth.

When WMC Action News 5 called MLGW, a spokesperson said the apartment's management owed them more than $10,000 in past due utility bills. Three of the water meters at the complex have already been turned off and two more will be shut off May 5.

The people who live there want to know where their money is going.

"I pay my rent every month, never missed a month," said Crawford. "Since I've been here three years, never missed paying rent. Never been behind, late payment, no nothing, and it just don't make sense."

MLGW says it is currently working with Memphis City Council to find a way to make it easier for people who live in apartments to pay them directly, rather than paying for their utilities with the rent. It is all in an effort to keep something like this from happening somewhere else.

In the meantime, someone at the apartment complex found a water meter key and illegally turned the water back on.

"We were bound and determined to turn that water back on. Somebody did it and I'm glad they did. I know it was illegal or whatever," added Booth.

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