"My daughter passed away Sept. 29," County Commissioner Joyce Avery is dealing with her daughters death due to complications from Multiple Sclerosis. She's also dealing with the fact it took four calls to 911 before anyone answered, "He let the phone ring at least 10 or 12 times all four times." Avery is one of many calling for a review of the 911 system and for more ambulances serving unincorporated areas of Shelby County. The recent death of former Memphis Mayor Wyeth Chandler and the death of Jim Wagner at a pool hall last year have been highlighted because there was confusion when it came to sending an ambulance. Avery wants a swift solution, "We must have at least one or two more ambulances in the unincorporated area." Commissioner Bruce Thompson however says pinpoint the problem before spending hundreds of thousands of dollars on more ambulances, "Whether it's a function of software, or whether it's a function of personnel management or whether it's a function of equipment in the field ." Right now people in Shelby County, except those in Memphis and Bartlett, rely on six ambulances when help is needed. Adding another would cost upwards of three hundred and fifty thousand dollars....for just the first the year.