Phone tips

Before you consider hanging up on your cell phone or landline, you could dial up some help. The Consumers Union launched a new website that's purpose is to provide tips and advice on everything from traditional phones to the Internet. There's also a forum to write complaints. And information about corporate mergers and federal decisions that affect our day to day lives. Gene Kimmelman, Director Consumers Union said, "We're here to try to offer people tips on how they can navigate this new market and also offer strategies on how to push back against the companies and the government to make it do what is in the interest of consumers." Consumers Union is the group that publishes Consumer Reports.