Mayor announces plan to start 24-hour call center for parents in need

Mayor announces plan to start 24-hour call center for parents in need

MEMPHIS, TN (WMC) - Sometimes as a parent, you just wish there was someone you could talk to about the struggles, the pain, and the stress.

Parent Erica Rogers spent the day with her daughter and cousin, touring the National Civil Rights Museum.

She knows that parenting can be rough, and appreciates the city's plans to help parents who may be experiencing stress or trauma at home.

"I try to show her a positive outlook on Tennessee and what we have to offer," said parent Erica Rogers.

The city of Memphis will soon have a non-crisis phone number, called a warmline, to guide parents through daily problems.

"Not after the child gets in trouble, but who can I call before the child gets in trouble," explained Mayor A C Wharton.

The city also plans to open two Universal Parenting places for parents to talk to counselors.

Well-known author Robin Karr-Morse says one center will be at Knowledge Quest; the other will be at Baptist Memorial Hospital for Women.

This program is something Wharton says many parents need.

"In raising six sons, there were some nights when my degrees and my wife's degrees and all of that stuff was totally useless," recalled Wharton. "I didn't know what to do with my boys."

The mayor says the program was inspired, in part, from two parenting books written by Robin Karr-Morse.

Karr-Morse says Memphis will be the pilot city for similar programs across the country.

"If we teach them to be more interactive and more involved with their kids, then we can have a lot of positive young people in our city," said Rogers.

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