MEMPHIS, TN (WMC) - Hundreds of Memphis families living through horrid conditions are getting a hand from U.S. Housing and Urban Development officials.
They hosted their first series of meetings to assist residents of Tulane and Warren apartments with relocation.
Regional Director Ed Jennings is leading a team of relocation and voucher specialists to respond to residents' questions. HUD previously announced the tenants would be relocated because the owners did not provide proper living conditions.
For 13 years, April McClain called the Tulane apartments home. She said her family's living conditions have been deplorable.
"Bed bugs, roaches, just violence, always something. It's always something," McClain said.
"This property no longer meets safe and sanitary and secure housing standards that we have at HUD," HUD Southeast Regional Administrator Ed Jennings said. "So as a result, we're abating the contract and giving the residents options to move to another property."
In 2015 Memphis police were called to the Tulane apartments 756 times. They were called to Warren Apartments 401 times.
At least one apartment unit has uncovered electrical outlets and problems in the bathroom. The residents said they have to use a wrench just to turn their water on.
On Friday, HUD hosted a series of meetings to assist 359 families with the move .
"Once a family is approved for the voucher, they have 60 days to begin looking for a place in this area--within 50 miles--to accept that voucher," Jennings said.
Residents said they are concerned about finding a new place to live, but they're looking forward to a cleaner and safer home.