Original SOE Gear issues statement laced with profanity in respo - WMC Action News 5 - Memphis, Tennessee

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Original SOE Gear issues statement laced with profanity in response to BBB's 'F' rating

The following two statements were sent in separate emails by the company, Original SOE Gear, when asked to respond to the 'F' rating issued in by Better Business Bureau in a consumer alert on Monday. 

Sent at 4:44 p.m. Monday, February 20, 2017:

I just don’t give a shit about the bbb. My current shopping cart software have been in use less than 3 years. In those three years we have had 106185 orders. 11 are bitching to the bbb? I’ll take that ratio any day.

https://www.youtube.com/watch?v=Yo8kfV9kONw

Thank you

John Willis

Sent at 5:02 p.m. Monday, February 20, 2017:

I really don’t give a shit what you include. You want a statement drive over here and see for yourself what’s going on.

I just don’t give a shit about the bbb. My current shopping cart software have been in use less than 3 years. In those three years we have had 106185 orders. 11 are bitching to the bbb? What fraction of one percent is that? I’ll take that ratio any day.

I have almost 700,000 on my facebook. You should probably look at the comments. WRCB shared this already and there are 200 plus comments and none are negative.

https://www.facebook.com/WRCBtv/photos/a.125445044344.94083.106111954344/10155092065639345/?type=3&theater

20/20 says the bbb is a sham. For a few hundred dollars they will change my f to an A. And I have had an F rating for over 15 years. We made video replies to the bbb complaints reading the e-mail exchanges between us and the pissed off customers. I just grew tired of it. When we stopped replying the BBB sent several e-mails and then a certified letter. I told them “the bbb is no longer relevant and never has been to my business success.” That’s when they reissued the F rating and I’m guessing sent it to the local news.

https://www.youtube.com/watch?v=Yo8kfV9kONw

Why don’t you do a story about how I started this company 27 years ago. Took know loans. Use all US materials and manufacture 100 percent here in Camden TN small town usa. How despite my setbacks have rebuilt a multimillion dollar business with no help from anyone but myself. How I employee 30 local people and never outsourced anything overseas. How the post office was on the closure list and when we started using the new software the elevated amount of shipping took our post office of the closer list.

No Don’t guys you are interested in the other 20 stories. .

Thank you

John Willis

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