Wait time for 911 calls decreases substantially - WMC Action News 5 - Memphis, Tennessee

Wait time for 911 calls decreases substantially

(SOURCE: WMC Action News 5) (SOURCE: WMC Action News 5)
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  • 97 percent of alarm calls to Memphis 911 are false alarms

    97 percent of alarm calls to Memphis 911 are false alarms

    Monday, August 29 2016 7:26 PM EDT2016-08-29 23:26:13 GMT
    (SOURCE: WMC Action News 5)(SOURCE: WMC Action News 5)

    It's an expensive problem that is tying up police and fire resources and costing taxpayers a fortune. According to the mayor's office, a total of 97 percent of 911 calls that came into the call center were false alarms.

    More >>

    It's an expensive problem that is tying up police and fire resources and costing taxpayers a fortune. According to the mayor's office, a total of 97 percent of 911 calls that came into the call center were false alarms.

    More >>
MEMPHIS, TN (WMC) -

There's good news for Memphians when it comes to emergencies.

Memphis Mayor Jim Strickland revealed Tuesday that when he took office, the average time to answer a 911 call was 59.7 seconds--almost a complete minute for someone with an emergency to get an operator on the phone. 

Now, January's data shows the average time has dropped to 8.6 seconds in wait time.

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