Wait time for 911 calls decreases substantially

Wait time for 911 calls decreases substantially

MEMPHIS, TN (WMC) - There's good news for Memphians when it comes to emergencies.

Memphis Mayor Jim Strickland revealed Tuesday that when he took office, the average time to answer a 911 call was 59.7 seconds--almost a complete minute for someone with an emergency to get an operator on the phone.

Now, January's data shows the average time has dropped to 8.6 seconds in wait time.

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