City fills more than 1,000 potholes following back-to-back winter storms

City fills more than 1,000 potholes following back-to-back winter storms

MEMPHIS, TN (WMC) - City of Memphis filled more than 1,000 potholes in since winter weather began to wreak havoc on Memphis roads.

Officials said crews filled 187 potholes between Friday, Jan. 12 through Friday, Jan. 19 after receiving 121 complaints.

On Saturday, Jan. 20 crews worked overtime to fill an additional 854 potholes.

In all, 1,041 potholes have been filled since Jan. 12.

Despite the overtime and hard work from city crews, drivers are still hitting pothole after pothole.

"This is very frustrating," said Christina Cunningham, who drives for Uber and Lyft.

She said potholes are to blame for messing up her tires, and her income is temporarily in jeopardy.

"That's how I make my living, and now I'm stuck and stranded on the sideway," Cunningham said.

She and several drivers came across a massive pothole Thursday at Winchester Avenue near Quince Road.

"I don't have the funds to just go out and get new rims and new tires," driver Cal Hewett said.

We watched as tow trucks towed away several cars with damaged tires.

"We go back and forth to work," Hewett said. "This needs to be done."

After WMC5 reported the dangerous pothole on Winchester Avenue, Memphis roads crews arrived and patched up the hole.

"Are we going to get our money back?" Hewett said. "That's an issue."

The city said you can file a claim to see if you're eligible for reimbursement. You can visit the city claims website, upload the required documents, and someone who works in the claims department will contact you.

Officials said if the city has received a complaint about a pothole five days or more prior to a driver hitting it, then more than likely, the city will reimburse the driver.

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