Memphis woman's power turned back on after donations - WMC Action News 5 - Memphis, Tennessee

Memphis woman's power turned back on after donations

Sandra Francomarco (Source: WMC Action News 5) Sandra Francomarco (Source: WMC Action News 5)
MEMPHIS, TN (WMC) -

A diabetic woman's power was turned back on after WMC Action News 5 viewers made generous donations.

Friday night, WMC5's Chris Luther brought you the story of Sandra Francomarco who was living in the cold after a bill-assist program she used suddenly stopped paying her MLGW bill.

Sandra, who has diabetes and sleep apnea, suffered through three cold days and three especially cold nights with nothing but blankets and candles. When WMC5 was in her 50 degree home Friday afternoon, she was desperate for help with her MLGW bill.

"I don't have any enemies, but I wouldn't wish this on anybody," she said.

But Saturday, Sandra was crying tears of joy and smiling wide with her dog, Red.

Both her heart and her body warmed by the generosity of an anonymous man, who also has diabetes. He paid $100 to get her lights back on. 

"I thank God for people who really care, and I just want to say thank you to everybody," Sandra said.

"It's a blessing to know that there's still good people out there that have heart," Sandra's friend, Ashley Thompson, said.

The WMC Action News 5 newsroom was flooded with calls and emails of generous people who wanted to help out Sandra Francomarco. 

"It's just amazing how many responses we got so quick," Thompson said.

There were dozens of people willing to help out Friday night, willing to pay her entire bill, but it wasn't easy.

MLGW couldn't help despite our calls and emails. They said it was because Sandra didn't know her account number because a payee service called Open Minds had been paying her bill for more than a year, and they weren't responding. Sandra was forced to spend another night in the cold. 

"It was 41 this morning when I got up," she said.

It wasn't until 11 Saturday morning when Sandra found that account number, and an MLGW crew was called to her Frayser home. 

"I'm just so happy and grateful to have the electricity back on," she said.

For Sandra, this horrible experience taught her one thing about our Mid-South community.

"Memphis is a good city and you have people that care," she said.

Sandra still needs your help because she got a brand new bill today for $700.  Here's how you can continue to help her:

Go online to http://www.mlgw.com/giftofcomfort

Print and fill out the entire PDF form, stating how much you are willing to donate. Next to “Recipient’s Name” write Sandra Francomacaro and use her address:

2778 McGregor Ave.
Memphis, TN 38127

Finally, send that form in to MLGW at this address: 

Memphis Light, Gas and Water
P.O. Box 388
Memphis, TN 38145

That will give Sandra a credit on her account and help pay her bill for a long time. Thank you so much for your amazing generosity! We at WMC Action News 5 are blown away by the incredible response! 


WMC Action News 5 is dedicated to covering all news in the Mid-South. In an effort to celebrate the good news in our community, we've partnered with Memphis 100--a group that creates unique bite-sized stories from the Bluff City, told in exactly 100- word narratives or 100-second videos.

Click here to learn more about Memphis 100 and to start receiving free good news every other week!

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