Eloise Muhammed evacuated her New Orleans home when Hurricane Katrina hit. She drove to Memphis with 28 family members. However, Muhammed has no idea if some of her closest family members made it out alive.
Every minute that passes takes her through a different emotion.
"Sometimes my mind would drift back to well where is my brother, my granddaughter, my sister, ya know," she said.
Muhammed doesn't even have photographs of them. All was lost in Hurricane Katrina's frenzy.
"It just seems that it's so hard to accept, but you have to accept it because it's an existence. It's happening, ya know," she lamented.
All Muhammed knows is her siblings may have gone to The New Orleans Superdome and her granddaughter is somewhere in Mississippi.
She has called them repeatedly, but no one answers. At the same time, her loved ones don't know if she's alive.
"Probably one out of every three or four people that come in don't know where somebody is," explained American Red Cross Volunteer, Ron Edwards.
The Red Cross is working to bridge this gap in communications with its Family Links Registry.
"There are still people down there that don't have access to their cell phone or the internet yet and I know a lot of the shelters and stuff are starting to help with that," he said.
Hurricane victims fill out missing persons forms. The information is collected in a database and distributed to Red Cross shelters across the nation, at 1 877-LOVED-1S, and on the web.