Mid-South woman taken for a ride by local car dealership - WMC Action News 5 - Memphis, Tennessee

Mid-South woman taken for a ride by local car dealership

One woman thought she got a deal when she bought her car at a Mid-South dealership. She says she ended up with a lemon and the dealership won't give back her money.

The Mid-South mom saved for three years to buy her son a car, "he was excited and I was excited to surprise him," says Brooke Wavra.

Now, she says, she was taken for a ride.

Wavra bought a 1995 Honda with only 61,000 miles on it. She paid $3900 for the car from Approved Auto Center in Memphis.

But, the day after she bought the car, it broke down.

Her mechanic gave her a long list of things wrongs with the car and he told her the engine is not an engine that only has 61,000 miles on it.

Wavra then ran a history report on the car and was stunned. The report showed the odometer had been rolled over- possibly twice.

"It has at least 161,800 miles on it- at least," adds Wavra.

Randy Hutchinson, President of the Mid-South Better Business Bureau, says his records show there have been complaints against Approved Auto Center in the past.

"They do have an unsatisfactory record with us," says Hutchinson.

One woman's complaint was about the 1987 car she bought from the dealership.

Hutchinson adds, "supposedly had 52,000 miles on it and supposedly the salesman verified it. She later ran the report and had over 200,000 miles on it."

Action News 5 reporter Nick Paranjape went to Approved Auto Center for a response.

Manager, Bob Rogers, did not want to talk on camera, but was willing to talk off camera.

In regard to the odometer discrepancy, Rogers says, "I'll only certify what was only certified to me.

That means he's taking the documentation from the person he bought the car from as the truth.

Wavra isn't buying it and wants her money back, "I'm disappointed. I trusted someone that I thought was honest, " Wavra adds.

The dealership manager says he will take the car back and give Brooke Wavra all her money back including money she spent on repairs.

Now, if you plan on buying a used car, the Better Business Bureau has a few tips: Always print out a history report on the car, the average miles on a car is 12,000 a year, so if the miles are too low, it might be too good to be true, always get a mechanic you trust to look at it and check with the Better Business Bureau on the place you're buying the car.


Click here to email Nick Paranjape.

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