Man complains about slow response to car break-in by Memphis Police - WMC Action News 5 - Memphis, Tennessee

Reported by Lori Brown

Man complains about slow response to car break-in by Memphis Police

A Memphis man says a call to police to report a car break-in fell on deaf ears.

Shaun Wheeler claims a surveillance camera recently caught a man using something that looked like a screwdriver to break into his car, which was parked on Court Avenue downtown. 

"He did it very quickly," Wheeler said.  "It looked like it wasn't the first car he'd broken in to."

The thief stole Wheeler's XM Satellite radio and professional camera equipment totaling more than $1,500 in value.

While his car insurance will cover some of his expenses, Wheeler said the break-in will cost him nearly $700.

What frustrated Wheeler the most wasn't his financial loss, but rather how difficult it was to talk to a detective at the Memphis Police Department after he filed his initial report.

Wheeler claims he called the assigned detective several times a day for three days in a row before getting a response.  Wheeler said he told them he had photographs of the suspect in his case, and was told his detective would call him.

The detective never did.

A Memphis Police Department spokesperson said the department actively investigates car break-ins through their Auto Theft Bureau.  Once Wheeler did finally get ahold of the detective, he said, the man appeared to be burnt out.

"The initial response very good," Wheeler said. "(As for the) actual investigation, I'm left with the impression they just don't care about vehicular larceny."

The Memphis Police Department's spokesperson said they receive a large number of car break-in reports, which is why there is sometimes a delay getting back to people.

Click here to send an email to Lori Brown.
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