BBB Puts out 3rd warning on one Mid-South company - WMC Action News 5 - Memphis, Tennessee

Reported by Lori Brown

BBB Puts out 3rd warning on one Mid-South company

A third warning tonight about a Bartlett Lawn and Pest company.

One business has gotten more than 3 dozen complaints in the last SIX months.

In the past six months the Better Business Bureau said 42 people complained about getting ripped off by the Lawn Care and Pest Control Company.

Half of those complaints are in the past two and half months.
 
"Bugs not killed, lawn not properly treated, tried to cancel couldn't, company continues to bill them. And that when they try to contact the company to get it resolved, they don't get their phone calls returned," Better Business Bureau president Randy Hutchinson said.
 
Not only do customers have a tough time getting in touch with Turfco, Action News 5 did too.

We could not reach anyone to talk with in person or over the phone.
 
This is the third Better Business Bureau Alert on Turfco.
 
The first consumer alert went out last Summer. The second in the Fall.

The BBB continued to receive a high level of complaints so the third alert just went out.

The consumer watchdog said there is a way Turfco could improve its record with the Bureau, but it has not tried.
 
 


Click here to e-mail Lori Brown.

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