BBB offers tips for choosing contractors for home repairs - WMC Action News 5 - Memphis, Tennessee

Reported by Ben Watson

BBB offers tips for choosing contractors for home repairs

The Action News Five Investigators showed you the rotted out roof and one Mid-South homeowners concerns that her contractor hadn't fixed it yet.

Now, we know a different contractor volunteered to finish the work on Pat Wilbanks home.

After digging a little deeper, Action News 5 uncovered more information about rules for contractors in the Mid-South and how you can protect yourself.

In Pat Wilbanks case, they said one of the first things she should have done was check out her contractor with the BBB and see if he has a good record.

Homeowners should also check to see if the contractor has the proper bonding and insurance.

It is also a good idea to ask if the contractor can provide references from other customers. 

If possible, you should visit some of those jobs and see if it's the kind of work you want done at your home.

The Better Business Bureau said get a contract and make sure it is signed.

"If it's a small job, you at least want to get an estimate that says exactly what you are agreeing too. What are the costs? The bigger the job, you ought to have a contract that is very specific that you sign and the contractor signs so that everybody understands what the job is suppose to be," Randy Hutchinson of the Better Business Bureau said.

BBB officials said also be wary of contractors who want you to pay everything up front. 

Paying a third of the amount up front is considered reasonable.

And here is something you may not know. Contractors do not need a license if the job costs under $3,000.

The Better Business Bureau has a website where you can find out more about a particular contractor.


Click here to e-mail Ben Watson.

  • News on WMCTV.comNewsMore>>

  • 9-year-old dies in crash after driver falls asleep behind the wheel

    9-year-old dies in crash after driver falls asleep behind the wheel

    Sunday, May 20 2018 11:59 PM EDT2018-05-21 03:59:31 GMT
    Jaliya Lewis (Source: Family)Jaliya Lewis (Source: Family)

    Memphis Police Department is investigating a deadly crash that happened early Sunday morning.  Police were called to the scene on Spottswood Avenue and Goodwyn Street where a car hit a tree.  Three children were injured in the crash and taken to Lebonheur Children's Hospital. Two of the children are in non-critical condition. Nine-year-old Jaliya Lewis died from her injuries. Police say the children were unrestrained in the back seat of the vehicle and were thrown to the ...

    More >>

    Memphis Police Department is investigating a deadly crash that happened early Sunday morning.  Police were called to the scene on Spottswood Avenue and Goodwyn Street where a car hit a tree.  Three children were injured in the crash and taken to Lebonheur Children's Hospital. Two of the children are in non-critical condition. Nine-year-old Jaliya Lewis died from her injuries. Police say the children were unrestrained in the back seat of the vehicle and were thrown to the ...

    More >>
  • Two people shot, killed in Memphis

    Two people shot, killed in Memphis

    Sunday, May 20 2018 11:34 PM EDT2018-05-21 03:34:04 GMT
    (Source: WMC Action News 5 Archives)(Source: WMC Action News 5 Archives)

    Two people were shot and killed in Memphis on Sunday, according to Memphis Police Department. 

    More >>

    Two people were shot and killed in Memphis on Sunday, according to Memphis Police Department. 

    More >>
  • As the BBQ competition wraps up, organizers prepare for 901 Fest

    As the BBQ competition wraps up, organizers prepare for 901 Fest

    Sunday, May 20 2018 11:13 PM EDT2018-05-21 03:13:09 GMT
    (Source: WMC Action News 5)(Source: WMC Action News 5)
    (Source: WMC Action News 5)(Source: WMC Action News 5)

    After a successful BBQ contest, organizers of Memphis in May are on to setting up for the next event--901 Fest. 

    More >>

    After a successful BBQ contest, organizers of Memphis in May are on to setting up for the next event--901 Fest. 

    More >>
Powered by Frankly