Council member targeted in possible utility scam - WMC Action News 5 - Memphis, Tennessee

Reported by Lori Brown

Council member targeted in possible utility scam

MEMPHIS, TN (WMC-TV) - A Memphis City Council member is spreading the word about a possible scam targeting MLGW customers. 

Council member Shea Flinn said he received a strange phone call recently while he was putting up his Christmas tree.

"I got a call on my cell phone from someone identifying themselves as an MLGW employee," he said.  "They said they need to come into the kitchen because they might have a water main burst in the area."

Flinn noticed the caller ID on his BlackBerry showed up as a private number.

"I turned on this sink and the water worked fine," he said.

Thinking the call sounded suspicious, Flinn called MLGW.  The company confirmed his suspicions - there was no water main break in his area.

Flinn decided to spread the word about the scam.

"I didn't want to wake up and hear about someone getting burglarized or hurt because of this," he said.

MLGW spokesperson said it is extremely rare for the utility to call customers, and if they do call, it would be about a problem you'd already know about.

"We're only going to come in if you call us and ask us to come in," he said.

Stanley added that all MLGW employees carry official utility identification when on the job, which include a picture, a logo, and a hologram.

If you're not sure if the person at your door is really with MLGW, don't let them in, Stanley said.  Instead, call the utility.  Officials will always be able to verify if someone with the company was sent to your house.

Click here to send an email to Lori Brown.

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