Ask Andy: CLUE reports - WMC Action News 5 - Memphis, Tennessee

Reported By Andy Wise

Ask Andy: CLUE reports

Don't you just love it when your insurance company blames higher rates on Hurricane Katrina or tornadoes?

That's by design.

The Insurance Consumer Advocate Network in Missouri ( says insurance companies have changed their standards to base the risk of a disaster on the last five years. That would include Katrina, the tornadoes that hit Jackson, Tennessee, and Hickory Hill here in Memphis, and yes, that can hurt your rates. 

But I'm going to let you in on a little secret.

Insurers share information with other on the Comprehensive Loss Underwriting Exchange, or CLUE.

CLUE keeps track of every insurance claim you make. The advocate network says just like on credit reports, there can be mistakes on a CLUE report, too.  You can correct them.

You can order a free CLUE report at

If there are any mistakes, the network says you can dispute them at

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