Live updates: Boil water advisory in effect for MLGW customers; plow operations continue

Memphis Public Works director gives winter weather response update 2/18

MEMPHIS, Tenn. (WMC) - Thursday is a First Alert Weather Day. See the latest updates from the WMC Action News 5 newsroom below: (refresh this page often for updates)

7:10 p.m. -- Mid-South Food Bank is closed Friday.

6:08 p.m. -- City of Memphis will operate with only essential personnel Friday. Memphis Parks, Memphis Animal Shelter, Libraries, Community Centers (excluding warming centers), Permits Office, City Treasury, Office of Business Diversity and Compliance, 311 and 211 are closed.

The Office of Emergency Management (OEM) will continue to operate the following 24-hour warming centers:

  • Hollywood Community Center
  • Ruth Tate Senior Center
  • Lewis Senior Center (The Frayser Raleigh Senior Center was closed and relocated here.)

6 p.m. -- Airport crews continue clearing runways and surface areas. Passenger traffic is expected to be heavier Friday. Check flight statuses here.

5:25 p.m. -- MLGW officially issues a boil water advisory. Residents in Germantown, Collierville, Millington and Bartlett are exempt because the municipalities have their own water supply. More details here.

4:48 p.m. -- Two people were airlifted to a Memphis hospital after crashing on an icy Hardeman County road.

4:13 p.m. -- MATA will only offer fixed-route bus service Friday between 5:15 a.m. and 6:45 p.m. on routes 1, 11, 28, 32, 42 and 50. MATAplus will operate between 5 a.m. and 6:45 p.m. only for life-sustaining trips for customers who have reservations. The William Hudson, Airways and American Way Transit Centers will remain open between 5:15 a.m. and 6:45 p.m. The trolley lines will not operate.

3:30 p.m. -- DeSoto County offices and vaccine sites are closed Friday.

2:53 p.m. -- Several semi-trucks are stuck on I-22 near Highway 309 in Byhalia. MDOT cameras show traffic at a standstill with a significant backup. Drivers should take the 309 exit and get back on I-22.

2:40 p.m. -- NWS warns of post-winter storm impacts, including refreezing hazards. Snow melting from rooftops and tall buildings will lead to large icicles and ice sheets. Beware as temperatures warm and sharp edges begin to fall. Frozen lakes and ponds are also hazardous. Do not walk on them.

2:18 p.m. -- Alonzo Weaver, MLGW senior VP and COO, says customers are now being asked to conserve water through noon Monday. The utility is also planning to issue a boil water advisory later Thursday.

1:30 p.m. -- Public Works Director Robert Knecht gave an update on winter weather response. So far, 450 of Memphis’ 6,700 lane miles have been plowed, but some will need re-plowing because of the second round of snow. Fourteen plows are working 16-18 hour shifts, and a 15th will be in place Friday. The focus is on main thoroughfares and major roads. They do not plow residential streets. TDOT is shifting additional plows to help clear interstates and state routes. Next week, Public Works crews will shift their focus to potholes left behind by the storm. Watch his update in the player.

12:49 p.m. -- A spokesperson for Mayor Lee Harris’ office says a pipe burst in the County Administration Building on North Main Street Wednesday afternoon, sending water into the public elevator shafts and first floor lobby. Crews are on site clearing the water and repairing the pipes, but the public elevators will likely be unavailable for the rest of the week.

12:04 a.m. -- WMC’s Arianna Poindexter reports roads in downtown Memphis are still covered with snow but interstate ramps appear cleared.

11:53 a.m. -- THP tweeted a picture of Highway 14 from Shelby to Tipton counties taken at 11:30 a.m. and showing a show-covered road. THP says it’s an example of many of the roads they’re seeing out today.

11:40 a.m. -- MHP reports snow still falling in north Mississippi with icy conditions on US 72 in Tippah County.

10:32 a.m. -- Panola County Sheriff’s Office asks residents to conserve water as much as possible as winter weather continues.

Important notice to water user across the State of Mississippi: This inclement weather we are experiencing...

Posted by Panola County Sheriff's Office on Thursday, February 18, 2021

10:29 a.m. -- Oxford Mayor Robyn Tannehill says crews are taking a break from treating the roads due to the amount of traffic. She is urging people to stay home.

10:22 a.m. -- Memphis VA postpones COVID-19 vaccinations appointments scheduled for Feb. 19. Veterans who had an appointment for this day will be contacted to reschedule.

10:15 a.m. -- A number of passenger flights have been canceled at Memphis International Airport. Passengers should check with airlines for updates on flight information (Check flight). Crews have been working to keep the runways and taxiways clear. The airport is still expecting some water pressure issues due to a water main break reported Wednesday.

10:01 a.m. -- Memphis Police Department is responding to an injury crash on Bill Morris Parkway (Highway 385) at Riverdale Road heading westbound. The area is blocked.

Injury crash reported on Bill Morris Parkway
Injury crash reported on Bill Morris Parkway (Source: WMC)

9:47 -- - FedEx Express says service disruptions continue because of weather conditions at the Memphis Hub. Delays are possible for deliveries across the U.S. Check the status of your shipments here.

9:33 a.m. -- A water main break has been reported in Oxford on South 8th near Fillmore. Crews are headed to make repairs.

9:20 a.m. -- Oxford Mayor Robyn Tannehill says roadways are “very dangerous” but emergency crews are out working to clear and treat the roads. Tannehill says the city hasn’t experienced any outages in the past 24 hours.

Thursday Morning Update‼️ Roadways are very dangerous this morning. There is a fresh layer of ice under the snow, which...

Posted by Robyn Tannehill for Mayor of Oxford on Thursday, February 18, 2021

8:39 a.m. -- Tennessee Highway Patrol shares info on the latest road conditions in Memphis.

8:15 a.m. -- Millington Police Department is working a two-car crash on Highway 51 heading northbound at Ingram Micro. All north lanes are blocked.

7:34 a.m. -- Lafayette County Sheriff’s Department shares a video of road conditions on Highway 30.

7:11 a.m. -- USPS has temporarily suspended mail delivery in the following area codes: 386, 387, 388 and 389. There will be no retail service, mail delivery or drop shipments in those areas.

7:05 a.m. -- Arkansas Department of Transportation traffic shows truckers at a standstill on I-40 between Hazen and Biscoe, 50 miles east of Arkansas. KARK reports the trucks have been stranded for hours overnight.

Traffic at a standstill on a snowy I-40 in Arkansas, east of Little Rock

WATCH: Traffic at a standstill on a snowy I-40 in Arkansas, east of Little Rock. KARK is reporting the vehicles have been stuck there since Wednesday evening.

Posted by WMC Action News 5 on Thursday, February 18, 2021

6:36 a.m. -- There is currently no snowfall in Dyersburg at this time but there’s a light blanket of snow coating the area. No significant power outages have been reported since the winter weather began.

Snow covering roads in Dyersburg roads

6 a.m. -- Fayette County Sheriff’s Office says there are no roads across the county that are considered “clear” at this time. All emergency response times will be delayed for drivers who decide to get out and experience troubles due to the weather.


Posted by Fayette County Sheriff's Office on Thursday, February 18, 2021

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