Investigations

THE INVESTIGATORS

Jessica Jaglois

Jessica Jaglois

Investigative reporter

Jessica Jaglois is an investigative reporter at WMC Action News 5. She has a particular interest in investigating stories about government corruption and waste, criminal justice and issues facing children.

As the city of New Orleans's most honored investigative reporter, Lee Zurik has been uncovering and reporting impactful stories on WVUE since 2009. Following up his tenacious inquiries with detailed analysis and powerful storytelling, Lee delivers unprecedented accountability of government officials, private citizens and corporations.

Rachel DePompa

Rachel DePompa

Investigative reporter

Rachel DePompa is NBC12's On Your Side Investigator. Before joining WWBT in March of 2008 Rachel worked in Roanoke, Bristol and Harrisonburg.

  Investigators: How much did the Valero flare impact the community

  Investigators: Incident report details how two Memphis children received COVID-19 vaccinations

  The Investigators: Babies are born underweight in these two Mississippi counties

  Investigators: State says new evidence shows no expired doses were given but investigation continues

  Investigators: City report shows why recycling services stopped in Memphis - chronic absenteeism and more trash

  Investigators: State says expired vaccines not dangerous but still investigating whether any were given

Continued Coverage

  Investigators: Memphis-area residents lost more money to scams last year than any other city in Tennessee

  Investigators: What if the state says you received expired COVID-19 vaccine dose?

  The Investigators: State investigating if Shelby County residents received expired COVID-19 vaccine doses

  Investigators: TN Labor Dept worked 22 years worth of overtime processing unemployment claims

  The Investigators: School systems ‘unaware’ of Health Director’s teacher vaccination date

  CDC on the way to Shelby County, in contact about wasted and unused doses

  The Investigators: Crooks pose as government agency to scam Mid-Southerners

A Mississippi woman says just after Thanksgiving she was contacted by a friend on Facebook who said she’d just won some money.

  The Investigators: Some hospitals struggle with low water pressure, boil water advisory

According to Dr. Pieh, for the most part, the hospital is running normally because patient volume is down by nearly 50%.

  The Investigators: MLGW reconsiders relationship with TVA as power remains steady during winter storm

The Tennessee Valley Authority supplies power to MLGW, and takes credit for keeping the lights on.

  The Investigators: MLGW asking customers to conserve water through Friday

If your pipes freeze, turn off your water immediately. Some homes have cut-off valves inside.

  The Investigators: Fire fatalities in Tennessee more than double in 2021

  The Investigators: How to keep your heater working during freezing temperatures

  The Investigators: How to prevent frozen pipes and what to do if they do freeze

  Memphis homeowners lost their houses in environmental court. Now a DC law firm is suing

  The Investigators: Mid-Southerners targeted by vaccine scams

  The Long Wait: Americans stuck waiting months for disability benefit decisions

  The Investigators: Concerns over non-diverse jury may continue to delay Shelby County trials

There are specific concerns over who is willing and able to serve on jury duty.

  The Investigators: Justice delayed in Shelby County court means Constitutional issues for accused, victims

Courtrooms are simply too small to meet social distance safety protocols and that leaves the constitutional rights of both the victims and the accused hanging in the balance.

  The Investigators: COVID-19 courtroom crisis Thursday at 10

The Investigators dig into the COVID-19 courtroom crisis Thursday on WMC Action News 5 at 10.

  The Investigators: City can’t answer questions about Solid Waste workforce absences, recycling issues

Mayor Strickland’s Office has said 25% of the workforce has been absent because of COVID-19

  Medication Mistakes: They can be a matter of life or death

Common errors include prescribers mixing up similar sounding prescription names, pharmacists giving the wrong medication to the wrong patient and patients misunderstanding dosing instructions.

  The Investigators: What to know about who’s eligible for the COVID-19 vaccine in the Mid-South and how to book an appointment

Where you live plays a major role in when you can be vaccinated.

  The Investigators: Unemployed Mid-Southerners report their benefits are going elsewhere after accounts hacked

Some unemployed Tennesseans are contacting the WMC Action News 5 Investigators saying other people are getting their unemployment money because their account information was changed without their knowledge.

  FBI searches homes, offices of state Republicans as part of investigation into Glen Casada’s office

House Speaker Cameron Sexton provided details in a news conference late Friday morning saying the searches are part of an ongoing investigation connected to former House Speaker Glen Casada’s office.

  The Investigators: What you need to know about new unemployment benefits in the Mid-South

For the thousands of unemployed Mid-Southerners, there is a bit of good news. More unemployment benefits are on the way.

  The Investigators: Available hospital beds plummet across Mid-South after post-Thanksgiving surge

The number of available hospital beds is plummeting across the Mid-South after, what health officials call, a post-Thanksgiving surge in COVID-19 cases.

  The Investigators: TSA is finding more guns at airports with far fewer passengers

As airport traffic is expected to rise over the holiday, a troubling trend inside Mid-South airports has the TSA on high alert.

  The Investigators: How the COVID-19 vaccine is being tracked from the maker to the patient

Millions of doses of the COVID-19 vaccine have been received by various states across the country. 56,550 doses arrived in Tennessee on Thursday.

  The Investigators: Why hasn’t Tennessee administered the COVID-19 vaccine yet?

In Tennessee, where the number of coronavirus cases is skyrocketing, neither hospitals nor the state have administered a single dose.

  You can soon track how many people have been vaccinated for COVID-19

Public dashboards will soon be available in Tennessee and Mississippi that show how many people have received the COVID-19 vaccination, according to the states’ health officials.

  The Investigators: Fans stuck with hundreds of dollars in tickets after pandemic brings concert cancellations

The pandemic canceled concerts and sporting events leaving fans with millions of dollars in unused tickets.

  The Investigators: Mid-South porch pirate thefts have increased along with online shopping purchases

More people are shopping online this holiday season and so, porch pirate thefts are on the rise.

  The Investigators: Children’s Service’s commissioner says kids were not left in unsafe environments in response to state report

Children who are abused, neglected, and delinquent in Tennessee are supposed to be helped by the Department of Children’s Services.

  The Investigators: Mid-Southerners losing thousands buying products on fake websites, purchasing puppies that never arrive

The 2020 holiday shopping season will largely take place online as the COVID-19 pandemic continues for the foreseeable future.

  The Investigators: MPD excessive force complaints rarely get more than an internal review

Daniel Jefferson says his life changed forever five years ago. On April 2, 2015, he was driving on Hester Road in Whitehaven, and someone pulled behind him.

  The Investigators: What to do if someone threatens that your Social Security number, benefits are being suspended

If you don’t recognize the number calling you, don’t answer. If you do answer, and hear a robocall, hang up immediately.

  Shot to the System: Memphis children’s hospital overwhelmed by young shooting victims

LeBonheur Children’s Hospital says it’s treated more gunshot victims this year than ever before.

  Tonight at 10: The Investigators dig into Memphis' gun violence and its young victims

Tonight at 10, we’re tracking what the health department calls an epidemic impacting our communities and hospitals -- gun violence and the young victims caught in the crossfire.

  The Investigators: Tennessee woman scammed by lover found on internet; romance and sextortion scams on the rise

Dating-site traffic is up and so are the number of scammers on those sites who say they want your love, but really want your money.

  Tonight at 10: Romance scams in the age of COVID-19

Traffic on dating sites is up and the Investigators warn so are they numbers of scammers on those sites.

  The Investigators: Where you live could determine whether you’ll survive COVID-19

Where you live plays a major role in whether you’ll survive COVID-19 if you contract the disease.

  Tonight at 10: The Investigators reveal where you live may affect whether you survive COVID-19

The Investigators' Jessica Jaglois is giving a sneak peek at tonight’s story at 10 a.m. in a live discussion with Andrew Douglas. Watch here.

  Nurse practitioner field grapples with question of whether to standardize curriculum nationwide

Nurse practitioners are questioning their own education at some colleges. There’s no national standard on how to educate nurse practitioners, while medical education for doctors was standardized more than 100 years ago.

  The Investigators: Employment scams rampant in Mid-South; woman is threatened after accepting fake job

Mid-Southerners looking for safe work options during the pandemic are becoming victims of employment scams.

  Is that new work-from-home job on the up and up? The Investigators dig into online job postings tonight at 10

Looking for work during the pandemic? We have a new warning about some online job postings. Watch this story tonight at 10 on WMC Action News 5.

  The Investigators: After he was murdered, his wife got his killer’s properties and thousands of dollars in back taxes

The widow of a Shelby County code enforcement officer murdered on the job is now on the hook for money owed by the man who killed her husband.

  Tonight at 10: Nearly 20 years after her husband’s murder, widow gets stuck with his killer’s tax bill

For the past five years, Francis Wright has been trying to settle a debt her husband’s killer had with the Shelby County Trustee’s Office -- thousands of dollars in back taxes owed on properties awarded to her in a civil judgment.

  Penalties at Play: Millions of dollars flow to nursing homes from fines they have paid for poor care

Every year millions of dollars flow to nursing homes from a fund that is padded with fines collected from long-term care facilities that inspections show have put the health and safety of residents in jeopardy.

  The Investigators: Quitman County will finally get its first grocery store in 3 years

For years now, the people of Quitman County, Mississippi have been without easy access to fresh food.

  The Investigators: Hundreds of Mid-Southerners have reported scams this year. This tool may help you avoid becoming a victim

“Scammers play on that desperation,” said Daniel Irwin, who does research and investigations for the Better Business Bureau of the Mid-South. “They play on the need for money, they play on the need for assistance.”

  The Investigators: Outdated FEMA maps mean Mid-Southerners at risk of flooding are unaware

Thousands of homes are at risk of flooding in the Mid-South, yet few homeowners have the insurance they need to protect their greatest asset.

  The Investigators: Voting equipment became more expensive after elections administrator’s modifications

Shelby County voters will choose their preferred candidates next month using machines that have been in operation for over a decade.

  The Investigators: Ticket companies are refusing refunds for canceled and postponed events. Here’s what you can expect.

Concerts and sporting events have been canceled or postponed because of the pandemic. Now, fans are accusing ticket companies of holding their money hostage instead of issuing refunds.

  Military equipment flows to Mid-South law enforcement agencies

Over the last three decades, more than $7 billion worth of surplus military equipment has found its way into the hands of law enforcement agencies across our country -- including here in the Mid-South.

  The Investigators: How local universities are sharing COVID-19 data and handling cases

The WMC Action News 5 Investigators also looked at what happens after a student living on campus tests positive.

  The Investigators: Work resumes at utility site amid race discrimination investigation

A multi-million dollar MLGW project is the focus of a federal fair housing investigation centered on race.

  The Investigators: Father of pepper spray victim says he feared for his son’s safety

The father of the man pepper sprayed four times while handcuffed in the back of a Memphis Police cruiser sat down exclusively with WMC Action News Five Thursday.

  The Investigators: COVID-19 is in schools, but is your school doing enough to keep students safe?

Public tracking tools are now available in Mississippi, Arkansas and Tennessee that show the number of COVID-19 cases by school or school district. But what do the numbers mean for your child’s safety?

  The Investigators: Excessive force complaint leads to body cam review, officer resignation

Disturbing police body camera video shows an encounter between a former Memphis Police officer and a man he was arresting.

  The Investigators: Declining enrollment numbers could mean millions of dollars lost in state education funding

Concerns over declining student enrollment and attendance have educators and state leaders searching for solutions.

  The Investigators: Does your internet plan have enough data to handle virtual learning?

Parents logging online for work as their children virtually learn may find they don’t have enough data to handle it all.

  The Investigators: Working parents choose between child care or leaving children unattended as students learn virtually

With more than 95,000 Shelby County students attending classes at home this school year, parents are forced to answer who will watch their children kids while they work, and is that child care affordable?

  The Investigators: How virtual schooling could impact parents’ mental health

More parents reaching out for support as they deal with stress from the pandemic and the de facto home-schooling that comes with virtual classes.

  The Investigators: Teachers are leaving the profession because of COVID-19

School districts across the Mid-South need more teachers now. A teacher shortage existed before the pandemic, but fears over COVID-19 may be making the problem worse.

Tunica County man shot to death in Coahoma County

On Wednesday August 19, 2020 a Tunica county resident was fatally shot multiple times in Coahoma, Mississippi.

  The Investigators: The field trip has gone virtual. Will the places that rely on the revenue survive?

In this time of social distancing and virtual learning, the field trip now looks different. The hands-on experience a field trip usually offers has been brought to an online platform.

  The Investigators: What will increased screen time mean for your child’s physical, mental health?

Medical experts say too much screen time can be harmful to anyone, but what about developing minds in particular?

  The Investigators: Private school applications spike as public schools go virtual

Public schools have reduced the number of days children are in an actual classroom or canceled in-person classes completely. Meanwhile, many area private schools plan to bring students on campus five days a week, and many of those schools have seen a higher number of applications this semester.

  The Investigators: Parents of special education students anxious about Shelby County’s virtual plan

The Shelby County School District’s decision to hold all classes online this semester is forcing families to make big adjustments, especially for the thousands of children who are in special education classes.

  The Investigators: Breaking down the cost of bridging Shelby County’s digital divide

The WMC Investigators looked into the cost associated with these devices. Providing 95,000 digital devices and accessories to Shelby County students doesn’t come cheap.

  The Investigators: Should parents in certain communities be more concerned for their children’s risk of contracting COVID-19?

The number of new COVID-19 cases continue to rise across the Mid-South but in some places, the number is increasing at a more rapid pace.

  The Investigators: As some schools offer in-person lessons, Mid-South doctors discuss short-term, long-term effects of COVID-19 on children

Some Mid-South parents are still trying to decide if they should send their children back to school next month or instead, opt for in-home, virtual learning.

  Mid-South churches, private and charter schools reap millions in taxpayer-funded loans

Millions of dollars in taxpayer-funded loans that were meant to help small businesses stay afloat during the COVID-19 pandemic have been distributed to dozens of churches, private schools, and charter schools across the Mid-South.

  The Investigators: Dozens of female inmates have been granted parole but remain behind bars

Their releases are delayed because access to classes the inmates must take before gaining freedom has been postponed due to the pandemic.