(WMC-TV)- A medical emergency company that is known for its motto, "I've fallen and I can't get up", allegedly ignored one of its customers when she needed help.
Chief Consumer Investigator Andy Wise investigates how one popular medical alert company left one woman hanging when she needed it the most.
Watch tonight as the Action News 5 investigators show you how a lifeline may not be your best friend when seconds matter.
"I'm calling...and I can't get help!" will air on Action News 5 at 10 p.m.