(WMC-TV) - One person who went to vote early this week got quite the surprise when she showed up at the polls. Election officials told her she had already cast her ballot.
Marilyn Hazzle says she did everything right before heading to the polls. She knew she was registered and she had her photo I.D. ready to go.
Hazzle used her lunch break on Wednesday to vote early, but she walked away wondering if her vote counted.
"After they put my info in the computer I was told I had already voted which was not true," said Hazzle.
Hazzle says with her identification in hand, she asked poll officials how this could happen.
"You are requiring and mandating photo I.D., so how would then someone have voted in my place fraudulently?" she wondered.
She was told that perhaps she had been a victim of identity theft. Hazzle says she was then given a provisional ballot.
"I wanted to push the card and I wanted to push the button that said vote," she said.
Although Hazzle wanted immediate answers, Shelby County Election Commission Chairman Robert Myers says the provisional ballot system is in place for instances like these.
"So that we can preserve the voters right to vote and at the same time guard against people voting multiple times," said Myers.
Hazzle says she was eventually allowed to cast a traditional ballot but was hesitant to accept an "I voted" sticker as she left the poll.
Chairman Myers says the provisional ballot system is a form of protection for you and the election commission.
He says the commission is diligent in following up with any voter who is asked to use a provisional ballot. If you vote via a provisional ballot, you will receive a note in writing from the election commission confirming your vote.